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As an Operations Staff, you will be our front liner in fulfilling our mission to expand mankind's possibilities as you will contribute by being responsible for customer success by ensuring 0 troubles during lessons. Work Scope Pro-actively propose and execute new initiatives in order to achieve the department’s goals and the company’s mission Monitor, assess and improve processes to enhance the lesson Conceptualize and develop training manuals and lesson materials Develop policies or procedures to improve lesson quality to satisfy our clients Manage tutors to provide good lessons to clients Communicate with clients to solve lesson troubles (in English) Find necessary research and training and implementation Provide tutor support and information updates Do Marketing Research Navigate and utilize the system efficiently Conduct regular, corporate, and special lessons, if necessary Do other related duties as assigned
Salary
₱16,000 – ₱19,000 / month
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