Call Center Associate
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• Provides world class service excellence to Citi global clients by offering a remarkable phone and digital banking experience • Handles customer service related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales, rewards inquiries and fulfillment. • Ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards • Identifies and fulfills the clients’ necessities by providing an exceptional client experience
Salary
₱26,000 – ₱33,000 / month
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