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Job Responsibilities: Operations: • Ensures that all cashiers and baggers are properly trained and knowledgeable of all standard work procedures • Ensures the proper scheduling of cashiers and baggers especially during peak hours and volume transactions Administration: • Receives and counts all Cash and Check remittances of all duty cashiers • Drops all remittances in the rotary hopper/vault Customer Service: • Ensures the efficient handling of all customer-related issues • Ensures that all cashiering personnel are complying to the Customer Service Standards People Management: • Ensures that all cashiering personnel are complying with company policies, procedures, and work requirements • Ensures that all cashiering personnel are complying in the department based on approved manpower budget Reportorial Management: • Ensures the timely submission of reports needed such as: Daily Cashiers Shortages and Overages (DCSO/CSO), discount reports, redemption reports, Bayad Center reports, and Pharmacy sales report
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