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RESPONSIBILITES AND TASKS: • Managing a portfolio of customers’ accounts which the employee will assess and review • Providing information and support to clients experiencing financial difficulty/hardship • Collecting outstanding repayments, applicable payments and/or default interest charges • Managing the Arrears inbox and attending/responding to incoming emails • Attending incoming phone calls and requests • Providing relief for next level Collections Officers who are capable to instruct solicitors and recommend recovery and legal action • Backing up and assisting Customer Service • Take inbound calls (overflows) and messages for Customer Service and other relevant departments • Actioning other tasks or duties due to business exigencies or as deemed necessary by Management to achieve business goals
Salary
₱30,000 / month
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